Terms of service

Welcome to HeyNikko. By accessing and using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

General Information

This website is operated by HeyNikko. Throughout the site, the terms “we”, “us”, and “our” refer to HeyNikko. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

Online Store Terms

  • You must be at least the age of majority in your country to use this site or purchase from us.
  • You agree not to use our products for any unlawful purpose.
  • You may not reproduce, duplicate, copy, sell, or resell our products, artwork, or brand assets without our permission.

Accuracy of Information

We strive to display accurate product descriptions, pricing, and availability. However, occasional errors may occur. We reserve the right to correct errors, update information, or cancel orders if needed.

Products & Services

  • Our creative merchandise (including illustrations, stickers, and related goods) may have limited quantities.
  • Colours and designs may appear slightly different on screen versus in real life.
  • We reserve the right to discontinue any product at any time.

Pricing & Payments

  • Prices are listed in SGD$.
  • We reserve the right to change prices without prior notice.
  • Payment must be made in full before your order is processed and shipped.

Shipping & Delivery

  • Shipping times are estimates and may vary due to customs, postal delays, or unforeseen issues.
  • We are not responsible for lost or delayed packages once handed over to the courier.
  • Customers are responsible for providing accurate shipping details.

Returns & Refunds

  • We only accept returns or refunds for defective, damaged, or incorrect items.
  • Change-of-mind returns are not accepted.

Intellectual Property

All designs, illustrations, and branding under HeyNikko are our original creations. You may not reproduce, distribute, or use them for commercial purposes without our written consent.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our total liability is limited to the amount paid for your purchase.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Singapore.

Changes to Terms

We may update or modify these Terms of Service at any time. Updates will be posted on this page, and continued use of our website constitutes acceptance of those changes.

Contact Us

For any questions about these Terms of Service, please reach us at:
hello@heynikko.com

 

Thank you for choosing HeyNikko! 🌞